7-Day Return Policy
Every purchase includes 7 days from delivery to inspect your vehicle and make sure it is the right one for you.
Return
Your 7-day inspection period
You have 7 days from the date your vehicle is delivered to inspect it. If you are not satisfied, contact us within that time to start a return.
To be eligible
- You contact us within 7 days of the delivery date
- The vehicle is in the same condition as when it was delivered
- No modifications, repairs or alterations have been made
- Mileage is within a reasonable amount for inspection
- All keys, documents and included items are returned
Not eligible
- Requests made after the 7-day period
- Damage, accidents or excessive use after delivery
- Vehicles that have been modified, repaired or altered
- Missing keys, documents or included items
- Vehicles sold under a written agreement that states otherwise
How a return works
Contact us
Call or email us within 7 days of delivery. Tell us which vehicle you purchased and the reason for the return.
We review your request
We confirm the vehicle meets the conditions above and explain the next steps, including how the vehicle will be returned.
We pick it up, free
We take care of the return for you. We schedule a time that works for you and come pick up the vehicle at no cost to you.
Refund is processed
Once the vehicle is received and inspected, your refund is processed to the original payment method. Original delivery costs are non-refundable.
Return FAQ
When does the 7-day period start?
It starts on the date your vehicle is delivered to you.
Who pays for return shipping?
We do. We take care of the return and come pick up the vehicle from you for free. Just contact us within 7 days of delivery and we will schedule the pickup.
How long does a refund take?
Refunds are processed after the vehicle is received and inspected. The time it takes to reach your account depends on your payment method and bank.
Questions about a return?
Our team will walk you through the process and answer anything you need to know.